Written by Maud on 2009-09-14
Jobs in UAE – Our client, a leading Marquee and Event Services company, is seeking to recruit an Account Manager reporting to the Client Services ManagerThe company's vision is to supply successful events with a high level of customer service and attention to detail.You will be primarily responsible for the sourcing and servicing of all company clients. Acting as the central point of contact for the Client throughout the pitch and win process, you will have overall responsibility for delivering a successful event whilst ensuring that all internal procedures are adhered to.Key ResponsibilitiesClient Handling Working with existing clients to understand their ongoing requirements and upsell accordinglyTaking full client brief, from initial telephoneemail enquiry through to site visitAssessing client needs to determine the scope of the project and the associated Technical and Design requirementsLiaise with other departments (Operations Design Production) to ensure they are equipped to provide accurate estimates and creative inputWork with the design team on creative solutions to meet the Client BriefPreparation of proposals using Allhire and PowerpointPresentation of proposals to the Client including selling of creative elements and costingsNegotiation and final closing of proposal with clientAct as the sole point of contact for the Client ensuring that all parties (internal and external) are briefed throughoutWork closely with the Project Manager (once appointed) to ensure they are supported in delivering the event to the clients specification and timelineGeneration of invoicing and overall responsibility for obtaining client payment pre eventCompletion of all internal paperwork to ensure smooth running of office systemsSupport other members of the Client Services team in order to knowledge share and meet deadlinesBusiness Development Devise a strategyaction plan to leverage off your existing client baseWork with the Client Services Manager to define your new business development plan and sales strategyResearch prospective Clients and market sectorsContact prospective clients and develop relationships Meet with all your new and existing Clients and give credential presentations as well as Harlequin updatesUpdate and maintaining contact tracking databaseLiaise with all members of staff relating to building new client relationshipsUpdate and maintain contact tracking databaseEnsure all targets (revenue and individual) are met on a monthlyquarterly basis