Written by Maud on 2010-01-13
ESSENTIAL DUTIES &
Responsibilities:
1. Works under the guidance of the Client Servicing Account Director and deals with clients to maintain goodwill and promote business, to address and resolve problems and to discuss advertising campaigns.
2. To develop marketing activities, marketing strategies, plans and new concepts / ideas to the clients in order to improve our relations and to increase our business portfolio and services with all clients under the account manager. These plans / strategies should reflect in increase in sales revenue from the clients and this will reviewed by the management in quarterly basis, Achieve/exceed the respective target to maintain market share and earn profits.
3. Develops client relationship by serving as a key internal and external contact for project status and workflow and Develop and manage project plans and logistical project details. Coordinate project timing and budgets with all relevant agency personnel.
4. Develop and maintain professional and cordial relations with the clients’ representatives, and Team members to ensure a high level of professional service and a positive atmosphere in the office ensuring that the team builds excellent relationships with internal and external parties based on co-operation and respect for all cultures and nationalities.
5. Coordinates with the media planner to prepare schedules for publishing advertisements and Coordinates with creative services, production and media services to ensure that advertising materials are created, produced and published as per client’s requirements.
6. Responds to inquiries and researches and resolves problems related to transactions handled by the unit; serves as liaison with other units in the resolution of day to day administrative and operational issues.