Written by Maud on 2009-12-01
Our client a leading Insurance brokerage in the GCC is currently on the look out for an assistant Manager – Medical claims
MUST HAVE -
At least two years in insurance preferably Medical Claims Department
Bachelors Degree
Languages – English (Arabic is a bonus)
Your duties will include -
1. Assist the manager in organizing workload between employees in order to accomplish the Claims Processing Dept.’s mission within agreed quality standards
2. Assist the manager in planning and developing procedures to improve the operating quality and efficiency of the department
3. Make a report on weekly basis to the claims manager the dept.’s weekly activity including the status of each task, inquiries, problems and solutions
4. Managing the satisfaction level of elite clients
5. Monitoring and making sure all queries and concerns are replied to and closed within the department’s standards
6. Implement complaints handling procedure, including the coordination with different departments in order to close any pending problem
7. Visiting clients on regular basis along with a team member
8. Process or overview the processing of claims on system according to the applied terms and conditions and within the agreed turn around time
9. Assist in verifying and auditing processed claims according to claims review procedures and guidelines
10. Assist in authorization of payment as a second signatory
11. Interfere to solve any network related problem by coordinating with the TPAs
Report to – Manager –Medical Claims
Salary – Excellent TAX FREE + BENEFITS ( Insurance –Bonus- Accommodation)