Jobs in UAE – - Investigate, deliver restorations and produce solutions against customer service requests.
- Investigate complex technical problems, trouble shoot systems that are in operation & apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
- To escalate unresolved issues that require more in-depth knowledge in a timely manner.
- To create reproducible test cases, when necessary, for customer reported issues.
- Provides third level technical support for router architecture (both hardware and software.
- To effectively utilize moderate to complex lab setups to recreate and solve customer problems.

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