Written by Maud on 2009-09-10
Jobs in UAE – One of our prestigious clients in the publishing industry is currently seeking to recruit a dynamic professional having the following skill-sets:-
• Answer inbound calls as well as assist customers who have specific inquiries
• Basic computer knowledge/technological skills- the person should be adept in using search tools, browsers and also email features.
• Good verbal and oral communication skills- fast and correct typing, ability to create grammatically correct responses without any spelling errors.
• Ability to comprehend, capture as well as interpret basic customer information
• A sound knowledge of telephone etiquette and ability to meet tight deadlines.
• Prior experience as a customer service representative is preferred