Written by Maud on 2009-12-21
Goals/Mission:
-Provide high level administrative support to the Cluster Management and also be responsible for coordinating and overseeing the efficient and smooth operation of the day to day business.
Working Partners/Contacts:
-Primarily intra-organizational contracts – often including domestic, international and external contacts.
Tasks:
- Screening telephone calls, enquiries and requests, and handling them when appropriate. – Organizing and maintaining diaries and schedules complex appointments and meetings, ensuring their manager is well prepared for meetings. – Communicating and coordinating with all departments and with all management in respect of meetings to be set up and support with regards to necessary preparation for those meetings, e.g. monthly meeting, direct reports meetings. – Dealing with incoming email, faxes and post, often corresponding on behalf of their manager. – Prepares various presentations, reports, statistical charts and briefings. – Co-ordinates and establishes all travel arrangements, reconciles travel and expense reports, including cash and credit card purchases. – Devising and maintaining office systems, including data management, filing etc. – Maintaining confidentiality of all sensitive or proprietary information. – Identifies and resolves complex problems and applies problem-solving skills in order to deal with situations.