Written by Maud on 2009-10-02
Jobs in UAE – Goals/Mission:
In this dual role as Project Manager and team lead of Order Management, responsible to support the implementation of projects as well as to oversee a team of less experienced Order Managers. Within the framework of ‘partner management’, maintain good relationship to our headquarters units and front-end sales. Provide order management for assigned standard & LTP projects, customers, units by processing the various Siemens LLC orders received.
Working Partners/Contacts:
Internal: – Customers such as Siemens LTP – Siemens divisions within the Middle East region and headquarters External: – End Customers – Suppliers – Logistics companies
Tasks:
- Lead a team of Order Managers in their day-to-day roles as outlined below. This will be a working team lead position, so you will also be responsible to perform the same roles on assigned accounts in both a project & order management role. – Receipt of orders and countercheck against released offers. Identify differences and clarify changes with responsible sales manager/ customer contact. – Process order within existing Siemens LLC order systems according to procedures and ensure proper communication with peers at headquarters and suppliers in- and outside of Siemens. – Confirm orders according to received orders/ gathered further information (e.g. lead time, t&c, prices, costs, scope’) in coordination with the respective sales manager/ head quarters/ suppliers/ customer. – Participate in the TMS meetings for assigned projects as required. – Maintain and establish high levels of work quality through consistent processing, tracking, communication and coordination of orders. – Clear communication to the various functional groups as suppliers/ headquarters Germany/ product line throughout the order implementation with responsibility for quality, schedule and cost for assigned orders/ projects. – Track order performance against established cost and schedule targets with responsibility for communication and documentation of additional scope affecting cost and lead time (also change order process). Interface closely with our project managers, TMS, LTP & commercial counterparts to assure that costs associated with any additional scope items are properly processed, approved, implemented & invoiced. – Manage together with the commercial group, the import & export of spare parts, parts for refurbishment and tools (including transport, preparation of required clearing documentations, close coordination with forwarders and suppliers). Monitoring of orders from suppliers and delivery schedule confirmation. Ensures on time delivery of spare parts which includes tracking of shipment. – Assist in developing department processes & procedures and implementing these into the business as required. – Provide project management oversight for the assigned outages by planning & coordinating the various functional groups for the on-shore outage implementation; LTP group Germany, field service, quality assurance, sales, commercial, supply management, transportation and customer – from order transfer through project close out – Develop and implement financial plan and ensure achievement of targeted business results like OE, sales, EBIT, cash flow and other asset management metrics