Written by Maud on 2010-01-07
Our client, a leading provider of novelty and comfort footwear, is currently looking for a Retail Operations Manager. You will be providing ongoing support to the company's franchise partners. Based in Dubai you will be involved in international travelling in the designated territory in the Middle East.Your key accountabilities will include Achieving the retail targets specifically budget, relative PandL and the execution of store campaigns Responsible for overseeing the commercial planning of new store openings Enforcing the company standards at the store level i.e. visual, service, operations by conducting weekly store visitation Preparing seasonal buying budgets for shops based on set sales plans and new openings in coordination with the company's partners Reviewing weekly and monthly the market performance with the Commercial Director and reviewing monthly the PandL with the Store Manager andor Retail Partner Overseeing the management of inventory and planning of the current and following season's collection Coordinating and executing seasonal Blitz campaign in stores. Consolidating store input and completing forecasts Managing storebrand managers and motivating store staff to contribute to the achievement of targets Conducting appraisal interviews with Store Managers and executing regular best practice workshops for the managers Ensuring respect for customers and providing them with superior service based on benchmark of 90% Mystery Shopping score Working with the seasonal product collection in order to suggest the partners the most appropriate range for each market during the seasonal sales conferences and ensure that the buying targets are met Managing agreed marketing plan and following visual merchandising guidelines Assisting the Store Manager in creating local events and campaigns Developing and executing the retail plans to enhance the Brand's position and image Recommending possible new locations in the local area and encouraging future partner expansion.