Written by Maud on 2009-12-19
About the Business :
Plug-ins Electronix, a member of the Al-Futtaim Group’s electronics division, is the largest multi-brand electronics and IT retailer in the UAE. Representing over 300 leading brands, the electronics powerhouse is currently situated in Dubai Festival City, BurJuman, Al-Ghurair City, Souk Madinat Jumeirah ,Marina Mall (Abu Dhabi) and Dubai Mall. Plug-ins Electronix enjoys high-brand recognition across the Middle East and is known for its leadership position and trend-setting initiatives. Reputed for its extensive range of products, the electronics retail chain is underpinned by a team of product-savvy salespersons who guide and assist customers in their purchasing decisions.About the Job :
In this role you willbe responsible for:
Training Strategy & Business Plan- Plan,develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development to meet short and long term business goals. At the same time ensure that all (line) managers are fully informed of staff training and development objectives, purposes and achievements. Training Budget- Develop, allocate, administer and track training budget by considering the costs of planned programs and by keeping within entire manpower budget, especially by assessing the return on investment of any training or development programme. In conjunction manage & control departmental expenditure within agreed budgets. Training Needs Assessment- Liaise with (line) managers, TDC, so as to understand all necessary aspects and needs of staff training and development, and identify training & development needs through job analysis, appraisal schemes, etc.. Also conduct interviews and observation studies during location visits; all in order to accurately & efficiently determine the training requirements and objectives for the individual stores. Training Programs- Design, develop and recommend training & development programs based on both the organisation’s and the individual’s needs to assure that training fulfills co-worker needs, objectives and relevant organisational and statutory policies, including health & safety, employment and equality laws. As well deliver training presentations, or alternatively, arrange for others to do so on a one-to-one basis or in groups, as per the training requirements by using the proper training tools & techniques in order to achieve the yearly & strategic training objectives. On the Job Training (OTJ) – Be responsible for developing and supporting the assigned “coaches (well experienced line managers)” with coordinating the OTJ training (store management, in-store logistics, communication & interior design, etc.) in the store for new managers & specialists, as well as providing the right up-to-date learning materials. Furthermore collect the evaluation documents from the coaches & participants (from the two stores in Dubai & AUH, and monitor how effective the programs are running, and take actions when needed. In addition organize training venues, logistics, transport, accommodation as required to achieve efficient training attendance & delivery of training programs. Training Efficiency and Effectiveness – Monitor, measure andreporton staff training & development plans and achievements within agreed formats and timescales by using assessments, tests, questionnaires and through discussions with (line) managers. This will ensure the active participation of the (line) managers in the evaluation process of their staff and the continuous improvement and updating of the training courses. In addition evaluate & adapt training & development programs based on changes that occur in the work environment. External Training Providers- Identify, select and manage external training providers necessary to deliver required training to appropriate standards, only in cases where the Al Futtaim Training & Development Cent